How to Report a Bug

To learn about reporting a bug, you need to understand what exactly a bug is and how it can be detected. The unexpected and undesired actions are referred to as bugs. That is why you get an opportunity to report those issues by filling out the bug report form.

What Counts as a Bug

A bug is something that isn't working correctly, such as:

• Game mechanics not working as intended
• Features that don't work or break
• Visual problems that make the game less fun
• Errors, crashes, or unexpected behavior

You can still report something even if you're not sure if it's a bug. Just be sure to bring it up in your bug report.

Important Note

Before reporting a bug, you must know about few things:

• All bug reports must be written in English.
• Make sure that the issue is not from your end.
• Make sure you are playing on the correct version as every game mode works differently in every version of Minecraft.
• Be as descriptive as possible so that it is easy for the developers to understand the issue.

About the Bug Report Questions

Minecraft Username

• Write the username you currently use on our server.

Title

• Give an appropriate title to the bug you're reporting. The title should be short and descriptive of the issue.

Gamemode

• Specify the gamemode where the bug has occurred.

Minecraft Version

• Specify the version of the game you were using when the bug happened.

Detailed Description

• In this part, you should talk in detail about how you found this bug. Talk about what you were doing before you encountered it, what you did to cause it, what its impact was, etc.

Expected Behaviour

• In this question, you will have to describe what would have happened if the bug didn't exist.

Evidence

• Put the link to the evidence.

Bug Report Tips

• When writing a bug report, Make sure to take your time explaining the bug. More details mean more understanding for the developers to fix it.
• Before uploading a video or screenshot, make sure that the bug is clearly visible.
• When writing the details of the bug, make sure to mention everything that occurred so we can easily find the issue.
• When recording, make sure that you showcase everything. If you can, try to replicate the bug so we can know what happened.
• When answering the questions, use common sense, try to be as direct as possible, and ensure that you use good grammar so the developers can understand what you're saying.

Gold and Compensation

Depending on the following prefixes, you will be able to know if you have received compensation for your report:

• Fixed - The bug you've reported has been fixed, and you've been rewarded with gold.
• Invalid - Your bug report has been deemed invalid due to (one of) multiple possible factors.

If your bug report was marked as fixed but you did not receive the gold, please open a support ticket HERE.

Important Notes Regarding Gold

The amount of gold you receive depends on the bug's priority. Regular bugs are rewarded with 35 gold, whereas bugs marked as urgent are compensated with 200 gold.

Thank you for reporting bugs and helping us create a better player experience.